Frequently Asked Questions

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To learn more and start the process, simply fill out our quick online application which takes less than one minute. Our team will be in touch typically the same day, often within just a few hours, so be sure to keep an eye out for our call. 

It may be possible for your realtor to become part of our program. Please contact our team for more details.

Unfortunately, at this time you cannot use your own lender.

In most cases, you're not required to purchase in a particular area. However, some types of loans that include grants or assistance may have specific requirements about where you can purchase to receive the grant. If you want more information, our team is here to assist you. 

The Good Neighbor Give Back program is available to all home buyers, regardless of whether or not they have previously owned a home. It is also a benefit to current homeowners who need to sell their property. 

Our program is committed to assisting all heroes, regardless of their income levels. If you've been turned down in the past due to exceeding the income thresholds of other programs, please don't hesitate to contact us. The Good Neighbor Give Back program does not have any income limits associated with it. 

If you're unsure whether you qualify for the Good Neighbor Give Back program, don't hesitate to reach out to us. We focus on assisting community heroes such as healthcare professionals, first responders, educators, Veterans, postal workers, and more, but we are happy to consider your specific circumstances and see how we can help. 

While you're free to use any lender of your choice, we recommend utilizing our trusted partners to maximize your savings. Loan programs and criteria can vary between lenders, so having a second opinion on a pre-approval can be beneficial. Our team can help you explore additional options that you may not have known were available to you. 

If you already have a home under contract, unfortunately, you won't be able to take advantage of the discounts available through our Realtor partners. However, you can still benefit from the rest of our package of discounts, grants, and solutions. Our team customizes each package to fit the unique situation of every Hero, and we're eager to work with you to find the best solutions for your needs. 

We understand that credit issues can be a concern for some applicants, but we're here to help! Our team of experts can provide you with the necessary advice and resources to help you improve your credit and qualify for a loan. Don't let past rejections hold you back from applying for the program and receiving the benefits you deserve. 

The amount of savings varies depending on the number of service providers you choose to work with from our team. Using more of our team members can maximize your benefits.